J2 FTP Portal Instructions
Accessing our FTP site can be done with any FTP software or simply use Windows Explorer.

In order to access the site you must first have a "login" and "password" given to you by a J2 representative. If you have not received these two items, please request them by submitting a request through this link.(Request "login" and "password")

If you have a "login" and "password" then please follow the instructions below.

Please notify our "webmaster", should you have problems accessing the site.(email them now)

Access through Windows Explorer : If using IE7 or newer you will need to access our site through "Windows Explorer", not "Internet Explorer". Windows Explorer supports FTP access and the site directory will show up in your "directory tree". Follow these steps: 1. Open Windows Explorer. 2. If you do not have an address bar at the top, then right click on the top bar and check "Address Bar".(You may have to also un-check the "Lock Toolbars") 3. Then type the address to the FTP website in the address bar. It must be in the following syntax: ftp://username@ftp.j2-usa.com..........."username " being the one that you were assign to by J2. 4. You should now get the login screen, and must enter your username followed by "@j2-usa.com". Enter the password and click "Log On". You should now have access to your FTP directory. After uploading or downloading, simply close the session of explorer to exit.

Access using FTP software : If using a FTP specific software, then the following information must be entered into the appropriate fields in the "server site" set-up screen. Hostname: ftp.j2-usa.com Port: 21 Username:username@j2-usa.com (username is the one assigned to you by J2) password: use the one assigned to you by J2 This is a screen shot of the set-up for Direct FTP(CoffeCup software)

Note: A "login" and "password" will only allow access to the directory that J2 has set-up for you, or your company. You will not have access to multiple directories. Anonymous logins do not have any "upload/download" permissions.